Terms of sale

These Terms of Sale govern all purchases made through Bentlenz ("we," "us," or "our") on bentlenz.com. By placing an order, you agree to the terms outlined below.

1. Products

We make every effort to ensure that product descriptions, images, and pricing are accurate. However, we reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

2. Orders

By placing an order, you confirm that:

  • You are at least 18 years old or have permission from a parent or legal guardian.

  • All information provided is accurate and complete.

  • You are authorized to use the payment method provided.

We reserve the right to refuse, cancel, or limit any order at our discretion.

3. Pricing and Payment

All prices displayed on our website are listed in the applicable currency shown at checkout.

Payment must be received in full before an order is processed and shipped. We accept payment methods displayed during checkout.

4. Shipping and Delivery

Orders are processed and shipped according to our Shipping Policy.

Delivery times are estimates only and are not guaranteed. Delays caused by shipping carriers, customs authorities, weather conditions, or other circumstances beyond our control do not constitute grounds for cancellation or compensation.

5. Returns and Refunds

Returns and refunds are governed by our Refund Policy.

Customers should review the Refund Policy before making a purchase.

6. Order Cancellations

Orders may only be canceled before processing begins. Once an order has been processed or shipped, cancellation requests may not be accepted.

Please contact support@bentlenz.com as soon as possible if you need to request a cancellation.

7. Limitation of Liability

To the maximum extent permitted by law, Bentlenz shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the purchase or use of products sold through our website.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

8. Force Majeure

Bentlenz shall not be held responsible for delays or failure to perform obligations resulting from events beyond our reasonable control, including but not limited to natural disasters, pandemics, strikes, transportation disruptions, governmental actions, or technical failures.

9. Changes to These Terms

We reserve the right to update or modify these Terms of Sale at any time. Changes will become effective immediately upon publication on this website.

10. Contact Information

If you have questions regarding these Terms of Sale, please contact us:

Bentlenz
Email: support@bentlenz.com

By placing an order through Bentlenz, you acknowledge that you have read, understood, and agreed to these Terms of Sale.